Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using TFL's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services.

These Terms constitute a legally binding agreement between you and TFL. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of our services after any changes constitutes acceptance of the new Terms.

2. Description of Service

TFL provides a comprehensive workflow transformation platform designed to optimize business processes, enhance productivity, and streamline operations. Our services include but are not limited to:

• Workflow automation and optimization tools
• Process analytics and reporting features
• Team collaboration and communication platforms
• Integration capabilities with third-party applications
• Custom workflow design and implementation
• Training and support resources

We continuously evolve our platform to meet the changing needs of modern businesses and may add, modify, or discontinue features at our discretion.

3. User Accounts and Registration

To access certain features of TFL, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

• Provide truthful and accurate registration information
• Keep your account information up to date
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent, abusive, or illegal activities.

4. Acceptable Use Policy

You agree to use TFL's services only for lawful purposes and in accordance with these Terms. You are prohibited from:

• Violating any applicable laws, regulations, or third-party rights
• Transmitting harmful, offensive, or inappropriate content
• Attempting to gain unauthorized access to our systems or other users' accounts
• Interfering with or disrupting the integrity or performance of our services
• Using our services to distribute spam, malware, or other malicious content
• Reverse engineering, decompiling, or attempting to extract source code
• Reselling or redistributing our services without explicit permission

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account and access to our services.

5. Intellectual Property Rights

TFL and its licensors own all rights, title, and interest in and to the services, including all intellectual property rights. This includes but is not limited to software, algorithms, user interfaces, designs, trademarks, copyrights, and trade secrets.

We grant you a limited, non-exclusive, non-transferable, revocable license to use our services in accordance with these Terms. This license does not include the right to:

• Modify, adapt, or create derivative works of our services
• Use our trademarks, logos, or branding without written permission
• Remove or alter any proprietary notices or labels
• Use our services for competitive analysis or benchmarking

You retain ownership of any content you upload or create using our services, but grant us a license to use such content as necessary to provide our services.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of any sensitive information you process through our platform and must comply with applicable data protection laws and regulations.

7. Payment Terms and Billing

TFL offers various subscription plans and pricing options. By subscribing to a paid plan, you agree to pay all applicable fees as described in your chosen plan. Payment terms include:

• Fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as expressly stated
• You authorize us to charge your payment method for all applicable fees
• Price changes will be communicated with at least 30 days' notice
• Failure to pay may result in service suspension or termination

You may cancel your subscription at any time, but cancellations will take effect at the end of your current billing period. We do not provide refunds for partial months or unused portions of your subscription.

8. Service Availability and Support

While we strive to maintain high service availability, we do not guarantee uninterrupted access to our services. Scheduled maintenance, updates, and unforeseen technical issues may temporarily affect service availability.

We provide customer support through various channels, including email, chat, and documentation. Support response times vary based on your subscription plan and the nature of your inquiry. We aim to resolve issues promptly but cannot guarantee specific response or resolution times.

For critical issues affecting service availability, we will communicate updates through our status page and notify affected users via email when appropriate.

9. Limitation of Liability

To the maximum extent permitted by law, TFL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services.

Our total liability to you for any claims arising from or related to these Terms or our services shall not exceed the amount you paid to us in the twelve months preceding the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such cases, our liability will be limited to the fullest extent permitted by applicable law.

10. Indemnification

You agree to indemnify, defend, and hold harmless TFL, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms or applicable laws
• Your infringement of any third-party rights
• Any content you submit or transmit through our services

This indemnification obligation will survive termination of these Terms and your use of our services.

11. Termination

Either party may terminate these Terms at any time. You may terminate by discontinuing use of our services and canceling your account. We may terminate or suspend your access immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination:

• Your right to use our services will cease immediately
• We may delete your account and associated data
• You remain liable for any outstanding fees or obligations
• Provisions that should survive termination will remain in effect

We recommend exporting any important data before termination, as we may not be able to provide access to your data after account closure.

12. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the jurisdiction where TFL is incorporated, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration, except for claims that may be brought in small claims court.

Before initiating any formal dispute resolution, we encourage you to contact our support team to resolve issues informally. Many concerns can be addressed quickly through direct communication.

13. Changes to Terms

We reserve the right to modify these Terms at any time to reflect changes in our services, legal requirements, or business practices. When we make material changes, we will notify you by email or through our platform at least 30 days before the changes take effect.

Your continued use of our services after the effective date of any changes constitutes acceptance of the revised Terms. If you do not agree to the changes, you must discontinue use of our services.

14. Contact Information

If you have any questions about these Terms of Service or need to contact us regarding your account or our services, please reach out to us: